About Vertical Services Platform^TM (VSP)

Vertical Services Platform (VSP™) is a Software-as-a-Service (SaaS) technology platform from Vertical Solutions, Inc. This new technology consists of core layers of functionality upon which individual custom applications such as VContactCenter can be quickly and easily built.

VSP is a robust, layered platform toolset that provides a solid foundation for developers to create applications that can be modified quickly and efficiently by business analysts. This revolutionary approach enables businesses to have the elastic, flexible solutions they need without expensive custom programming or developer-intensive modifications. VSP delivers:

Elasticity –

VSP lowers the cost of hosting applications in the cloud via elastic expansion and contraction of environments across servers.  This processing on demand provides the ability to host mixed environments at a lower cost.

Multi-Tenancy for Data and Infrastructure –

VSP supports a single tenant physical database or a multi-tenant physical database with multiple logical separations. At the infrastructure level, VSP enables developers to use a dedicated or a shared section of the cloud, depending on legal, security and cost concerns.

Flexibility –

Develop applications to fit specific business models that meet customers’ needs. You control how your platform and application(s) perform at three different levels: business-level rules, technical-level schema and workflow, and developer-level platform access.  With VSP, you can create, edit, or enhance the platform as you see fit.

Data Independence –

VSP offers options that are easy, scalable, and that meet your requirements.  Keep a full copy of the database and environment on-site, or back up your database online by using physical media at regularly scheduled intervals.  Should you decide to convert, you can request the database at any time.

On-Premise and Cloud Deployments –

Choose a single implementation methodology, or a combination of both depending on each specific environment.  VSP incorporates an entire toolkit that allows you to shave significant time off your implementation, driving overall savings.

Release Management –

Test environments can mirror production environments by running safely on the exact same hardware. Each test phase can run on multiple environments, with a one-click release progression between each. Upgrades can be done at the client’s pace, not based on the provider’s calendar. In addition, on-premise and cloud versions use the same infrastructure in VSP.