What Can We Do for You?
Vertical Solutions, Inc. (VSI) offers a wide variety of services to help you improve customer service and effectively deploy our solutions. Our Professional Services Organization -- the PSO Group -- has more than 25 years of expertise improving service for customers, partners, and system users. VSI combines "the old with the new" by using real-world knowledge from successful implementations while leveraging our cloud-based technologies.
Vendor & Client Awards
Professional Services Organization’s Objectives
- Deliver immediate, feasible solutions vs. long-term, high-cost implementations
- Establish a true partnership with our clients
- Create phased methodologies to deliver ROI quickly
- Offer configurable modular components for customer support and field service
- Ensure successful implementations via Key Performance Indicators (KPIs)
- Enable customers to align competitively without major internal technology transformations
Professional Services Are VSI’s Differentiator
Consulting Services & Best Practices
Project Management
Integration Services
- Enterprise Resource Planning (ERP) or Back Office Systems
- Telephony or Unified Communication Systems
- Websites and Social Strategies
- External databases & knowledge
- Additional data repositories & systems
Implementation Services & Project Lifecycle Management
- Planning
- Definition
- Analysis
- Design
- Develop
- Test
- Implementation
Education & Training Services
- Administrator Training
- End User & Classroom Training (onsite or online)
- Train the Trainer Training
- Vertical Services Platform™ Developer Training & Certification
24 / 7 / 365 Global Technical Support
Development & Co-Development Services
- Ask your VSI representative about our Request for Enhancement (RFE) program!
